Illustrative Scenario — Regional Program Network
An illustrative scenario showing how defined decision authority can reduce ambiguity while preserving meaningful collaboration.
Important decisions repeatedly stalled because several roles contributed but no one was clearly identified as the final decision owner. Meetings ended with different interpretations, and routine choices were escalated to senior leadership.
Recurring decisions were identified and grouped by level, risk, and operational impact. For each decision, the organization defined who decides, who contributes, who implements, what information is required, and how the outcome is communicated.
Teams had a clearer path for moving decisions to closure. Contributors understood how their input would be used, implementation ownership became visible, and senior leaders could focus attention on decisions that genuinely required escalation.
Indicators to validate with approved data: